About the Chatbot

Our website chatbot is designed to provide quick and easy answers to frequently asked questions about Arctic SnowHotel & Glass Igloos and our services.

How does the chatbot work?

The chatbot uses artificial intelligence (AI) and is continuously learning more about what our visitors are looking for. It can provide helpful information about:

  • Opening hours

  • Accommodation options (such as glass igloos and the snow hotel)

  • Activities and experiences

  • Booking policies and guest services

Disclaimer

The chatbot is an automated tool, and its responses may not always be completely accurate. For important matters, such as reservations, special requests, payment terms, or other binding details, we recommend contacting our customer service team directly.

Customer service:
📧 sales@snowhotel.fi
📞 +358 40 845 3774

Data privacy

The chatbot may process information entered by users (e.g. questions or names), which may include personal data. This data is not used for marketing purposes and is not shared with third parties.
Learn more in our:
Privacy policy

Cookies

The chatbot uses technically essential cookies to retain the conversation context and language preferences.
For more information, see our:
Cookie policy